Ordering Info

Amaze are made-to-order, unless otherwise noted. Typically, your order will be shipped from our location 3 to 4 weeks after we have received the order and payment has been authorized, (We do stock a limited inventory of finished product, and, if available, these shoes can be delived within 2-5 business days.) Our standard shipping service, for orders to be delivered within the Malaysia and Singapore Priority Mail.

Expedited Ordering/Shipping | Payment Options | General Shipping Info |
International Orders | Order Changes & Cancellations | Returns | Pricing Info

Browse our site; feel free to choose the product that you interested in.

Please fill in the order form and don't leave blank the required fields to facilitate us to get in touch with you. Then Submit to us.

Our staff responds to Inquiries during regular business hours, although we also attempt to answer Inquiries in the evenings and weekends whenever possible! Inquiries are normally answered within 4-8 hours on week days and 8-10 on weekends.

Once you ready to place your order, Payment could be paid in RM via Bank Transfer to our account. We will inform you when your order is finished and ready to be shipped.
We will send you the copy of shipping bill. We'll keep in touch until the order arrives safely.

If you haven't found what you are looking for in our website please contact us with a description of the items you desire (photos if possible) and we will provide you with all available information accordingly.

Expedited Ordering/Shipping
If our production schedule allows, special arrangements can be made for expedited order processing and shipping for gift purchases. We understand the timeliness of gift giving, and we will do our best to accommodate our customers needs. Please contact us for the availability of expedited order/shipping arrangements. Payment for expedited orders that will require express shipping will be processed manually.

Please note: If the billing address you enter into the shopping cart does not match that which is on file at the financial institution for your credit card account, or if authorization is not given for any reason, we reserve the right to cancel the order without notification.

General Shipping Info
Shipping Rates
Order total: $500.01+ — Contact Us

Additional shipping charges will be added to orders over 5 lbs. Please contact us regarding additional fees prior to placing an order for more than 4 pairs of shoes per shipment. If items are being shipped to more than one address, we require that a separate order be placed for each individual shipping address. Each pair of shoes are packaged in sturdy white corrugated cardboard boxes. Orders to be delivered within the US ship via USPS Priority Mail. Typically, delivery is made 2-3 business days after the order leaves our location.

International Ordering & Shipping
Please contact us for international order inquiries prior to placing an order via our online. We will be happy to send you an estimate for international shipping fees. Please enter the following international shipping page:

• Your complete shipping address
• Quantity/design/size of the shoes you are interested in

Order Changes & Cancellations
Due to our production schedule and the "made-to-order" nature of our handpainted products, order changes or cancellations must be made within 2 days following the original order date. Customer will be responsible for payment of orders as is, if no arrangements have been made for changes or cancellations within the 2 day time frame. Please contact us to make any changes to your order.

Returns Information
We want you to be completely satisfied with your purchase from Amaze Fashion However, if you would like to return* an item, please be aware of the following conditions:

DAMAGE MERCHANDISE
• Returnable/exchangeable merchandise must be returned to us in original (unworn)    condition within 14 days of your receipt of the merchandise.

If the damaged caused by Amaze Fashion , we will refund the amount of damaged as a new credit for your next order.
Claims for negligence with regards to quality of goods must be supported by photos and made within 2 weeks from received date .

• Shoe purchases must be returned in their original white cardboard boxes. Please    package the shoes and white shoe box(es) inside of a sturdy shipping box. Do not    use the white shoebox as a shipping box.
• Refunds will be credited to the original account.
• Custom orders are not returnable.
• Customer is responsible for selecting the correct design, quantity, size, color, and    style of shoes before an order is placed.
• Customer is responsible for entering the correct shipping address when an order is    placed. Customers will be responsible for original and re-shipping fees if an item is    returned to us due to incorrect shipping information entered into our online    shopping cart.
• Shipping fees are not refundable.
• It is the customer's expense to return merchandise to us, unless merchandise was   defective or you received incorrect merchandise. If you receive incorrect or   defective merchandise, or if there is damage to the merchandise due to   mishandling during shipping, please contact us immediately.
• Fees for re-shipping exchange items is the responsibility of the customer.

*Certain shoe designs are non-returnable, non-exchangeable and non-refundable. This information is noted on the specific product page.

Send returns to:
No.51, Jalan 40,Desa Jaya, Kepong, 52100, Kuala Lumpur.

Please insure the package to be returned to us, as we will not be responsible for lost or misdirected returns.

Pricing Information
Our pricing is based on the time and materials necessary to create and produce our handpainted shoes. Our products are made with care and attention to detail. All prices and terms are subject to change without notice.
By placing an order with us, you confirm that you have read and understand this entire "Ordering Information" page and agree to the terms herein.