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Amaze
are made-to-order, unless otherwise noted. Typically, your order will
be shipped from our location 3 to 4 weeks after we have
received the order and payment has been authorized, (We
do stock a limited inventory of finished product, and, if available, these
shoes can be delived within 2-5 business days.)
Our standard shipping service, for orders to be delivered within the Malaysia
and Singapore Priority
Mail.
Expedited Ordering/Shipping | Payment
Options | General
Shipping Info |
International Orders | Order Changes & Cancellations | Returns | Pricing Info
Browse
our site; feel free to choose the product that you interested in.
Click Order
Form to order product.
Please fill in the order form and don't leave blank the required fields to facilitate
us to get in touch with you. Then Submit to us.
Our staff responds to Inquiries during regular business hours, although we also
attempt to answer Inquiries in the evenings and weekends whenever possible! Inquiries
are normally answered within 4-8 hours on week days and 8-10 on weekends.
Once you ready to place your order, Payment could be paid in RM via Bank Transfer
to our account. We will inform you when your order is finished and ready to be
shipped.
We will send you the copy of shipping bill. We'll keep in touch until the order
arrives safely.
If you haven't found what you are looking for in our website please contact us
with a description of the items you desire (photos if possible) and we will provide
you with all available information accordingly.
Expedited Ordering/Shipping
If our production schedule allows, special arrangements can be made for
expedited order processing and shipping for gift purchases. We understand
the timeliness of gift giving, and we will do our best to accommodate our
customers needs. Please contact us for the availability of expedited order/shipping
arrangements. Payment for expedited orders that will require express shipping
will be processed manually.
Please note: If the billing address you enter into the shopping cart does
not match that which is on file at the financial institution for your credit
card account, or if authorization is not given for any reason, we reserve
the right to cancel the order without notification.
General Shipping Info
Shipping Rates
Order total: $500.01+ — Contact Us
Additional shipping charges will be added to orders over 5 lbs. Please
contact us regarding additional fees prior to placing an order for more
than 4 pairs
of shoes per shipment. If items are being shipped to more than one address, we
require that a separate order be placed for each individual shipping address.
Each pair of shoes are packaged in sturdy white corrugated cardboard boxes. Orders
to be delivered within the US ship via USPS Priority Mail. Typically, delivery
is made 2-3 business days after the order leaves our location.
International Ordering & Shipping
Please contact us for international order inquiries prior to placing an order
via our online Order
Form. We will be happy to send you an estimate for international
shipping fees. Please enter the following information in the form on our Order
Form page:
• Your complete shipping address
• Quantity/design/size of the shoes you are interested in
Order Changes & Cancellations
Due to our production schedule and the "made-to-order" nature of
our handpainted products, order changes or cancellations must be made within
2 days
following the original order date. Customer will be responsible for payment
of orders as is, if no arrangements have been made for changes or cancellations
within the 2 day time frame. Please contact us to make any changes to your
order.
Returns Information
We want you to be completely satisfied with your purchase from Amaze Fashion
However, if you would like to return* an item, please be aware of the following
conditions:
DAMAGE MERCHANDISE
• Returnable/exchangeable merchandise must be returned to us in original
(unworn) condition within 14 days of your receipt of
the merchandise.
If the damaged caused by Amaze Fashion , we will refund the amount of damaged
as a new credit for your next order.
Claims for negligence with regards to quality of goods must be supported by photos
and made within 2 weeks from received date .
• Shoe purchases must be returned in their original white cardboard boxes.
Please package the shoes and white shoe box(es) inside of a sturdy shipping box.
Do not use the white shoebox as a shipping box.
• Refunds will be credited to the original account.
• Custom orders are not returnable.
• Customer is responsible for selecting the correct design, quantity, size,
color, and style of shoes before an order is placed.
• Customer is responsible for entering the correct shipping address when
an order is placed. Customers will be responsible for original and re-shipping
fees if an item is returned to us due to incorrect shipping information entered
into our online shopping cart.
• Shipping fees are not refundable.
• It is the customer's expense to return merchandise to us, unless merchandise
was defective or you received incorrect merchandise. If you receive incorrect
or defective merchandise, or if there is damage to the merchandise due to mishandling
during shipping, please contact us immediately.
• Fees for re-shipping exchange items is the responsibility of the customer.
*Certain shoe designs are non-returnable, non-exchangeable and non-refundable.
This information is noted on the specific product page.
Send returns to:
No.51, Jalan 40,Desa Jaya, Kepong, 52100, Kuala Lumpur.
Please insure the package to be returned to us, as we will not be responsible
for lost or misdirected returns.
Pricing Information
Our pricing is based on the time and materials necessary to create and
produce our handpainted shoes. Our products are made with
care and attention to detail. All prices and terms are subject to change
without notice.
By placing an order with us, you confirm that you have read and understand
this entire "Ordering Information" page and agree to the terms
herein.
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Please
Note: Most of our shoes are made-to-order
and may require up to 4 weeks for delivery. We do stock a limited inventory
of finished product, and, if available, these shoes can be delived within
2-5 business days with deomestic post. If you need to receive your order
by a specific date, there is a text box on our shopping cart page where
you
can indicate
the
date you need the shoes. We will make every effort to have your order delivered
by that date, or, we will contact you if our production schedule is too
full to guarantee delivery by the date requested. Please contact us if
you have any questions.
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